Robotify
Web application and interactive data visualisation dashboard
Background
In 2022, Emerging Technologies Research Lab, Monash University approached us to conduct a study to evaluate people's perspectives on robots and how they feel and perceive their rapidly increasing employment in various shared contexts. Based on the findings, our team developed an engaging and interactive design solution that can offer the researchers at ET Labs in-depth insights into human-robot interactions in an everyday setting.
Project year :
My role :
Tools used :
2022
UX research, UI designing and prototyping
Design thinking, Figma, Protopie
Client :
Emerging Technologies Research Lab, Monash University
Developing persona
Following persona was developed:
Research objectives
Our primary research focus was to understand how the general public gets impacted by the presence of robots in an everyday public setting. To strengthen our research, we focussed on the general population (users) and ET Labs researchers by defining research objectives for each group individually.
Public Focused
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Understanding the definition and perception of Robot according to the user
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Understanding the user’s feelings/ thoughts/ opinions towards robot in public domain
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Understanding the intrinsic and extrinsic motivational factors behind the user’s interaction with the robot
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Understanding the user’s feelings and thoughts towards exsisting and emerging digital technology
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Understanding the user’s motivations to share data on a digital platform
Researcher Focused
The study will help our team determine a method for collecting data regarding public robots, which will then be visualised and categorised in a clear and dynamic way for the researchers at ET Research Lab.
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Understanding the definition of robot according to researchers
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Understanding how researchers collect, understand and analyse data
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Understanding the researchers’ system requirements
How might we
The key findings and revelations from the semi-structured qualitative interview and thematic coding study were analyzed, and several patterns have emerged from the aforementioned manner of enquiries. These patterns allow for the identification of a variety of opportunities for developing concepts pertaining to collecting data about robots in public from users.
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Very few participants could see a need for robots in the public space in their daily lives
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The majority of participants questioned the significance of being able to track robots
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Participants with technical backgrounds shown strong interest in robotics and shared similar viewpoints
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For the most part, participants have interacted with robots in public before
Proposed design direction
Based on our semi-qualitative interviews and thematic coding of the affinity map, a web based application for collecting data (user focused) and a dashboard for visualising the data collected (researcher focused) was defined.
Web based mobile application
Key focus while collecting data from user was to offer an engaging experience using interactive UI while collected as much data as possible based on clients' requirements. Try the prototype by clicking here
Developing high fidelity screens
Based on identified user flow and taking inspiration from the moodpboard, high fidelity screens were developed
Final thoughts
This project allowed us to better understand how to motivate a user to share as much data as possible by implementing different principles of UI while also focusing on UX principles such as Jacob's law. Furthermore, how to better visualise data using a dashboard was also better understood through this project.
Awarded with "INTERACTION DESIGN HIGH ACHIEVEMENT AWARD" for this project.
Conducting semi-qualitative interviews
Nine participants were recruited for semi-structured qualitative interviews to comprehend and evaluate the public's perception of the presence of robots in various shared settings. The participants are tech enthusiasts, university students, part-time restaurant workers, and business owners.
Key themes identified
The affinity map was further coded into the following themes according to the transcribed coding. This was then used to form a persona for our design solution. Key themes - Awareness, Location, Social connectedness, Feelings, Technology, Ownership, Definition
Web based dashboard
Key focus while developing dashboard for the researchers was to offer an intuitive dashboard with 100% control over data while ensuring research data confidentiality.
